Comments on: Deployment Nightmare: Godaddy http://www.johnyerhot.com/2008/11/04/deployment-nightmare-godaddy/ im in ur computrz makin castz Thu, 14 Jan 2010 01:35:36 +0300 http://wordpress.org/?v=2.8.5 hourly 1 By: Nick54 http://www.johnyerhot.com/2008/11/04/deployment-nightmare-godaddy/comment-page-1/#comment-3448 Nick54 Sat, 19 Dec 2009 05:39:58 +0000 http://www.johnyerhot.com/?p=99#comment-3448 I'm trying to run a cgi script in my PHP file using include statement, in my godaddy account. If I call it straight from the cgi folder it works, using the include statement it will not. From my computer using localhost and apache server, using include calling it from my web site it works. Why doesn't the include function work with godaddy. I’m trying to run a cgi script in my PHP file using include statement, in my godaddy account. If I call it straight from the cgi folder it works, using the include statement it will not. From my computer using localhost and apache server, using include calling it from my web site it works. Why doesn’t the include function work with godaddy.

]]> By: Fred Wild http://www.johnyerhot.com/2008/11/04/deployment-nightmare-godaddy/comment-page-1/#comment-2585 Fred Wild Mon, 23 Mar 2009 01:19:44 +0000 http://www.johnyerhot.com/?p=99#comment-2585 Amen to this ... I have it in spades. All 5 of my GoDaddy Rails apps stopped working 4 days ago (on 3/18/2009), and although 4 of the 5 have been stable and working undisturbed for 6-8 months, they claim this sudden failure of all the apps is strickly my problem. THE APPS DON'T RESPOND, AND THE LOGS ARE EMPTY... and they refuse to help me sort it out. (A church event app that has 400+ participants just stopped responding, and the conference is *this* Saturday) The timing of the failure could not be worse. GoDaddy's "World Class Support" does not include anyone on the other end of the phone who can even tell you as must as is written above. I even offered to PAY someobne to help - but no such person is available. They have no good DOC or CHECKLIST of sufficient detail about how to set up even a hello-world Rails web app running on their service, much less tips about navigating the .htaccess and fcgi and cgi aspects. If you ask for help, you get the reply, "Sorry we don't get into debugging customer scripts" ... debugging my scripts be-damned, I'm just trying to get the thing basically configured!!! And GoDaddy your info is NO HELP. I've been using them for over 2 years now, and every time I work my way through something, I ask them to put it in their docs for others, and they don't!!! Shame!!! I have no evidence at this point that they even *can* help. I ask for just 5 mins of a real admin's time -- nothing, no reply -- It seems the people who knew something about Rails left the building, and now all they can do say, "Sorry, we don't fix customer scripts" ... even when an app on their server never even gets control. I've had all I can take. I am shopping for new Rails hosting provider. If I could get the HEROKU gem installed on Windows I'd already be there... alas, it worked when they started out... I am taking Rails hosting org recommendations at fredwild@gmail.com I'd LOVE to hear a story of one that works! Fred Amen to this … I have it in spades.

All 5 of my GoDaddy Rails apps stopped working 4 days ago (on 3/18/2009), and although 4 of the 5 have been stable and working undisturbed for 6-8 months, they claim this sudden failure of all the apps is strickly my problem.

THE APPS DON’T RESPOND, AND THE LOGS ARE EMPTY… and they refuse to help me sort it out. (A church event app that has 400+ participants just stopped responding, and the conference is *this* Saturday) The timing of the failure could not be worse.

GoDaddy’s “World Class Support” does not include anyone on the other end of the phone who can even tell you as must as is written above. I even offered to PAY someobne to help – but no such person is available.

They have no good DOC or CHECKLIST of sufficient detail about how to set up even a hello-world Rails web app running on their service, much less tips about navigating the .htaccess and fcgi and cgi aspects.

If you ask for help, you get the reply, “Sorry we don’t get into debugging customer scripts” … debugging my scripts be-damned, I’m just trying to get the thing basically configured!!! And GoDaddy your info is NO HELP.

I’ve been using them for over 2 years now, and every time I work my way through something, I ask them to put it in their docs for others, and they don’t!!! Shame!!!

I have no evidence at this point that they even *can* help. I ask for just 5 mins of a real admin’s time — nothing, no reply — It seems the people who knew something about Rails left the building, and now all they can do say, “Sorry, we don’t fix customer scripts” … even when an app on their server never even gets control.

I’ve had all I can take. I am shopping for new Rails hosting provider.

If I could get the HEROKU gem installed on Windows I’d already be there… alas, it worked when they started out…

I am taking Rails hosting org recommendations at fredwild@gmail.com

I’d LOVE to hear a story of one that works!

Fred

]]> By: Alicia http://www.johnyerhot.com/2008/11/04/deployment-nightmare-godaddy/comment-page-1/#comment-2487 Alicia Fri, 07 Nov 2008 10:33:41 +0000 http://www.johnyerhot.com/?p=99#comment-2487 John, I'm sorry to hear that you are having these issues. This is something we will evaluate as we look to enhance our current hosting offerings. I will be in touch with you soon so we can discuss this more in depth. Thank you. Sincerely, Alicia R. Go Daddy Hosting John,

I’m sorry to hear that you are having these issues. This is something we will evaluate as we look to enhance our current hosting offerings. I will be in touch with you soon so we can discuss this more in depth. Thank you.

Sincerely,

Alicia R.
Go Daddy Hosting

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